Privacy Policy

1. Overview

Raj Infotech LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting the corporate and personal information provided when you interact with our website (https://www.rajinfotechllc.com) or communicate with our Dubai technical office.

2. Information We Collect

When you submit a project inquiry or contact our support desk, we collect business contact information necessary to provide commercial proposals and service delivery:

• Full Name and Job Designation
• Corporate Email Address and Telephone / WhatsApp Number
• Company Name and Workplace / Office Location
• Technical Scope and Service Requirements

3. Purpose and Legal Basis for Processing

We process your submitted data solely for the following commercial purposes:

• Responding directly to your requests for quotations, site audits, and system demonstrations.
• Executing and administering IT Annual Maintenance Contracts (AMC) and hardware warranties.
• Dispatching technical support engineers to your physical office premises in the UAE upon request.
• Maintaining necessary commercial records and accounting documentation in accordance with UAE commercial regulations.

4. Data Retention and Security

We implement industry-standard administrative, physical, and electronic security safeguards to prevent unauthorized access, data loss, or disclosure. Commercial inquiries are retained only for the duration required to fulfill your inquiry or maintain active service contracts.

5. Third-Party Sharing

We do not sell, rent, or trade your contact information to third parties. Data is shared only with authorized service partners (such as authorized hardware distribution centers or regional telecommunication carriers) strictly when required to fulfill your requested hardware order or line installation.

6. Third-Party Trademarks & Brand Identifiers

All product names, logos, brands, trademarks, and registered trademarks displayed on this website (including but not limited to Microsoft, Cisco, Dell, HP, Lenovo, Hikvision, Dahua, ZKTeco, Fortinet, Panasonic, Synology, Tally Prime, Grandstream, Western Digital, Seagate, and SonicWall) are the property of their respective owners.

The display and reference to these third-party trademarks and brand logos are solely for identification, descriptive, and nominative fair-use purposes to accurately represent the hardware platforms, operating systems, and software suites that Raj Infotech LLC procures, installs, configures, and maintains as an independent IT systems integrator and solutions provider in Dubai and the United Arab Emirates. Use of these brand names does not imply any direct affiliation, exclusive sponsorship, or endorsement unless explicitly stated.

7. Contact Regarding Your Data

If you have any questions about this Privacy Policy or wish to request data correction or deletion, please contact our administrative desk: